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Installation for QIAGEN Instruments

For getting your instrument up and running with increased confidence with our Installation Service

Products

QIAcube Connect is designed to perform fully automated purification of nucleic acids and proteins in molecular biology applications. The system is intended for use by professional users trained in molecular biological techniques and the operation of QIAcube Connect.
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NeuMoDx 288, Installation

Cat. No. / ID:  9245218

This service combines Installation with IQ/OQ service and provides documented proof that the NeuMoDx 288 instrument is properly installed at customer’s site and is operating according to manufacturer’s specifications. Includes travel and labor.
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QIAcuity One Installation & Training

Cat. No. / ID:  9245352

Instalación del hardware del instrumento y el software del sistema. Incluye formación sobre la aplicación en lo que respecta a la experiencia práctica del uso del instrumento y la cualificación del personal del laboratorio. Incluye mano de obra, gastos de desplazamiento y kit de instalación (si corresponde).
Inquire
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EZ1, Installation & Training

Cat. No. / ID:  9237713

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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GR QIAcube, Installation

Cat. No. / ID:  9243840

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
Inquire
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NeuMoDx 96, Installation

Cat. No. / ID:  9245217

NeuMoDx 96 Installation This service combines Installation with IQOQ service and provides documented proof that the NeuMoDx 96 instrument is properly installed at customer’s site and is operating according to manufacturer’s specifications. Includes travel and labor.
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Pyro Q48, Installation

Cat. No. / ID:  9244447

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAamplifier, Installation & Training

Cat. No. / ID:  9245372

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAcube Connect, Installation & Training

Cat. No. / ID:  9245211

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAcuity Four Installation & Training

Cat. No. / ID:  9245353

Instalación del hardware del instrumento y el software del sistema. Incluye formación sobre la aplicación en lo que respecta a la experiencia práctica del uso del instrumento y la cualificación del personal del laboratorio. Incluye mano de obra, gastos de desplazamiento y kit de instalación (si corresponde).
Inquire
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QIAcuity Eight Installation & Training

Cat. No. / ID:  9245354

Este servicio combina la instalación con la formación para el manejo de aplicaciones a fin de ayudar a los clientes a obtener experiencia práctica con el hardware, el software y las aplicaciones que usan las plataformas de QIAGEN; además, facilita las cualificaciones profesionales del personal de laboratorio.
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QIAgility, Installation & Training

Cat. No. / ID:  9241774

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAquant, Installation & Training

Cat. No. / ID:  9245377

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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RGQ, Installation

Cat. No. / ID:  9241773

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAstat Dx, Installation & Training

Cat. No. / ID:  9245275

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAsymphony AS, Installation

Cat. No. / ID:  9242532

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAsymphony SP, Installation & Training

Cat. No. / ID:  9240372

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
Inquire
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QIASymphony SP/AS, Installation

Cat. No. / ID:  9240374

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAxcel, Installation & Training

Cat. No. / ID:  9241220

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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QIAcube HT, Installation & Training

Cat. No. / ID:  9241775

This service combines Installation with Applications Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
Inquire
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QS RGQ, Installation

Cat. No. / ID:  9242676

This service combines Installation with Training to help customers gain hands-on experience of hardware, software, applications using QIAGEN platforms and facilitates professional qualifications of laboratory staff.
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Features

  • Installation of the system hardware and software
  • Operation of system hardware and troubleshooting
  • Application training by highly-skilled QIAGEN certified service team
  • Service documentation
  • Labor, travel and installation kit (if applicable)

Product Details

Our QIAGEN Installation service facilitates the quick integration of QIAGEN automated systems and instruments into your lab workflow by minimizing the startup phase. The service combines installation and training to help you gain hands-on experience and have professionally trained and qualified laboratory staff.

Resources

Software Release Notes (1)
Release Note: QIAcuity Software Suite (v.2.1.8)
PDF (935KB)

Version 2.1.8


Safety Data Sheets (1)
Safety Data Sheets
Operating Software (1)
QIAcuity Software Suite

Version 2.1.8

 

The QIAcuity Software Suite enables the user to set up plates, analyze results, and monitor the status of runs in real time. This software is also used for the configuration of the system and provides access to the QIAcuity user management. The QIAcuity Software Suite is designed to be installed on a Windows PC that is connected to one or more QIAcuity instruments.  For this configuration, the QIAcuity instrument needs to be connected to a network through Ethernet. Alternatively, a direct cable connection between the QIAcuity and the notebook where the QIAcuity Software Suite is running needs to be established. When connected to a network, up to 10 users may access the QIAcuity Software Suite via a browser installed on the client PC (Windows or Mac).

The new version 2.1.8 of the QIAcuity software (QIAcuity Software Suite version 2.1.8 and QIAcuity CSW version 2.1.8.) offers bug fixes for repeated network connection issues and improved error handling. In addition, it fixes issues seen with latest versions of Microsoft Edge and Google Chrome browsers as well as issues seen with read-only plates after a software update.

Detailed information about the QIAcuity Software Suite version 2.1.8 is available in the Release Note, which can also be downloaded under section “Software Release Notes”.

Note: The latest Software Suite version 2.1.8 is only compatible with the latest Control Software (CSW) version 2.1.8. If only one software component is updated, no connection between the Software Suite and the CSW can be established.

Important: Please follow the instructions provided in the QIAcuity User Manual for software version 2.1 and in the Release Note. It is strongly recommended to update the QIAcuity Software Suite first before proceeding with the QIAcuity Control Software!

Note: Please ensure that updating to QIAcuity Software Suite version 2.1.8 is performed by the same Windows admin user using the same Windows login name that installed the previous QIAcuity Software Suite version. In case you cannot use the same Windows login name or the software update resulted in the browser error message “Can't reach this page" please contact our Technical Services for additional instructions.

Please contact QIAGEN Technical Services if you are unsure and require technical support.

 

 SHA1 checksum: DE2416D926BB98D82A332E7B25EF66728F120DDA

 

 

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